Continuing Education Classes

Course Description

During the course of this three-hour class, we will define and break down catastrophes as it relates to the insurance industry.  This course has been designed to identify types of catastrophes for insurance professionals. Contribute to the insurance professional’s understanding of problems caused, resources available, and necessary processed in the insurance industry. Our course will provide tools to help insurance professionals identify, prevent, and constructively resolve catastrophes. This course reviews case studies and statistics relevant to the insurance professional.

Course Description

There are a number of misconceptions within the insurance industry about mold, its effects, and how it pertains to standard homeowners’ insurance policies.  This, in turn, has resulted in numerous lawsuits being filed by homeowners against their insurance carriers over the years and an untold number of homeowners being dissatisfied with their insurance carriers.  This program has been developed to provide the insurance professional with a general understanding of mold, its effects on a home, and general guidelines as to whether or not a homeowner’s mold claim would typically be a covered peril under their insurance policy.  This understanding will better equip the insurance professional to handle mold claims in the future and provide the customer service needed to better retain his/her client after the loss has been resolved whether the loss is a covered peril or not.

Course Description

This course will give insurance producers a basic understanding of various common water damage claims coverage issues that their policy holders will encounter and some simple steps the policy holder can take to prevent them from happening in the first place. We intend to educate agents on some very simple water damage prevention techniques to help their policy holders prevent water damages in the first place. This has many advantages for the producer, including:

1. Delivering a more in-depth customer service experience to current policy holders,
2. Assisting during the policy renewal process by demonstrating to the policy holder that he/she is working with an agent that has his/her best interest at heart,
3. Helping drives direct referrals from current policy holders, and
4. Empowering the agent with tools to help differentiate his/herself when attempting to sign new policies.

Course Description

During the course of this one-hour class, we attempt to define ethics as it relates to the insurance industry.  This course has been designed to reinforce the insurance professional’s ethical competence, contribute to the insurance professional’s understanding of the complexities of ethical decision-making in the insurance industry, and will provide tools to help an insurance professional identify, prevent, and constructively resolve ethical dilemmas. This course reviews several ethical case studies relevant to the insurance professional.